Skills
2-5 Years
Team Leadership
2-5 Years
Communication
5-10 Years
Asana
2-5 Years
Data Analysis & Reporting
2-5 Years
- Customer Service
5-10 Years
Cost Estimate > Microsoft Excel
2-5 Years
Project Management > Asana > Monday > Trello
2-5 Years
CRM > Salesforce
2-5 Years
Account Management; Customer Support > Sales Support > Lead Generation
2-5 Years
Hubspot
2-5 Years
Customer Support > Chat Support >Technical Support
5-10 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
5-10 Years
KPI Management
2-5 Years
Experience highlights
Senior Purchasing Sales Manager - Direct Client
Wheelzy LLC
·
February/2022
–
Present
Sourced and purchased vehicles, evaluated condition and market value, negotiated prices. Developed skills in negotiation, decision-making, supplier relationship management, and team leadership.
Customer Support Representative - BPO
, Inc. (Sitel/Foundever)
·
December/2018
–
Present
Handled customer concerns related to orders, deliveries, returns, payments, and accounts. Improved communication, problem-solving, and multitasking skills in fast-paced environment.
Technical Support Representative (Sales) - BPO
AT&T Direct TV (Sitel/Foundever)
·
September/2016
–
Present
Supported AT&T DirecTV customers with television and service issues. Troubleshot signal problems, equipment setup, connectivity, and programming while maintaining professionalism.
