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Mariano S.

Data Entry / Tracker

Verified
$15/hr

Outline

Looking for Freelance work (10 hours/day) at $15/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I am a detail-oriented and reliable professional with experience in data entry, data tracking, documentation, and administrative support within the mining industry. I am highly accurate when working with information and records, and I am comfortable handling repetitive tasks while maintaining quality and attention to detail.

I also have hands-on technical experience operating laser engraving equipment, including the Perfect Laser engraving machine, for producing Traffolyte labels and cable and core tags. I am a quick learner, adaptable to new software and processes, and committed to delivering accurate, high-quality work on time.

Skills & Experience

Skills

Data Entry & Administrative Support 2-5 Years

Experience highlights

Data Entry - Encoder
FQML · September/2024 – /
Performed data entry and manpower tracking
Printed cable and core tags using MB240 Series Linerless Printer
Conducted Traffolyte engraving using Perfect Laser PLT-6040
Subject Matter Expert
TaskUs Global Outsourcing Company · March/2021 – Present
Originally assigned as a Teammate, I was promoted to SME in recognition of my performance and platform knowledge. My responsibilities included: Providing regular updates and guidance to enhance user experience and satisfaction. Delivering exceptional customer service through effective problem-solving and personalized support. Acting as a liaison between buyers and sellers to ensure clear communication and clear communication and timely resolutions.
Teammate
TaskUs Global Outsourcing Company · November/2020 – Present
Assigned as a Customer Service Representative (Teammate), supporting Dailysale's online retail operations by ensuring timely and effective customer communication: Delivered exceptional service by resolving concerns efficiently and maintaining customer satisfaction through timely updates and solutions. Coordinated with vendors regarding product availability, shipping delays, and order related inquiries. Tracked packages and provided real-time updates to customers. Responded to customer inquiries.
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