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GABRIEL A.

Virtual Assistant/Customer Support

Verified
$8/hr

Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I bring 10 years of BPO experience, strong communication and customer service skills, excellent problem-solving abilities, adaptability, and attention to detail. I’m highly organized, a fast learner, and confident in managing tasks independently while consistently delivering quality results.

Skills & Experience

Skills

Verification Specialist 1-2 Years
Collecting payments 2-5 Years
Customer Serve & Client Support 5-10 Years
Accounting > Claims Processing 2-5 Years
Communication 5-10 Years
Account Management 1-2 Years
~Data Entry 2-5 Years
- Customer Service 5-10 Years
Customer Support > Phone Support 5-10 Years
Dispute Resolution 2-5 Years
Healthcare Support Less than 6 Months
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 5-10 Years
Billing & Collections Management 1-2 Years

Experience highlights

Collections Specialist
Genpact Philippines · September/2023 – /
Collections specialist managing client accounts and dispute resolution at One Eton Centris.
HealthCare Associate (AARP)
Optum Global Solutions · July/2022 – Present
Healthcare associate supporting AARP programs at UP Ayala Technohub.
Customer Service Representative
Synchrony Global Services Philippines Inc. · February/2021 – Present
Provided customer support and service at Vector Two, Northgate Alabang location.
Disputes and Claims Specialists
VXI Global Solutions · February/2018 – Present
Handled disputes and claims processing at Walter Mart, Munoz EDSA location.
Account Associate
Convergys · April/2017 – Present
Managed account operations at Three Eton Centris.
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