Skills
Customer Service Representative
1-2 Years
Content Moderation & Back Office Tasks
Less than 6 Months
Data Entry , Email Handling , Organizational Management.
1-2 Years
HIPAA Compliance & Data Confidentiality
6 Months to 1 Year
CRM Management – Using tools like SalesForce, Apollo & HubSpot
1-2 Years
Experience highlights
Back-Office Support (Seasonal)
IBEX Global Services
·
June/2025
–
Present
Content moderation and validation to avoid licensing issues, and copyright infringements. Contact and reach out to different companies such as Stanley, Nike, Adidas, etc. to procure products to be printed on. Contact and reach out outsourced printing companies to fulfill customers' orders.
Customer Service Representative (Seasonal)
iQor
·
September/2025
–
Present
Handled and e-commerce/retail account.
contactinfohChoose a plan to view contact info.. Answer and resolve inquiries about returns, refund, product specifications, payment issues, and logistics support.
Customer Experience Agent
Alorica Teleservices Inc.
·
January/2024
–
Present
DoorDash. Assist food delivery drivers in dispatching, delivery inquiries, and compensation inquiries.
Customer Service Representative (Seasonal)
Concentrix Philippines
·
July/2024
–
Present
Handled and e-commerce/retail account. Temu. Answer and resolve inquiries about returns, refund, product specifications, payment issues, and logistics support.
Customer Service Representative
Teleperformance
·
May/2023
–
Present
Blue Cross Blue Shield for the state of Florida. Handled inquiries about claims, billing, benefits, and eligibility
