Skills
Communication Skills
2-5 Years
Administrative Support
2-5 Years
Customer Service and Client Relations
2-5 Years
Office and Administration > Data Management
1-2 Years
Social Media Engagement
1-2 Years
Recruitment and Talent Acquisition/Customer Service/ Admin Support
6 Months to 1 Year
Experience highlights
Social Media & Inbox Manager
The Limen Method (Wellness & Identity Coaching Brand)
·
April/2025
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/
• Manage social media inboxes across 4 platforms, maintaining consistent brand voice and response times.
• Re-engage cold DM threads using warm, personalized conversation strategies tailored to the brand's identity coaching
niche, reviving dormant leads and returning them to the discovery pipeline.
• Execute daily proactive outreach to aligned accounts, initiating brand-aligned conversations with potential coaching
clients every day.
Freelance Virtual Assistant
Self-Employed / Remote Client Project
·
May/2024
–
Present
Supported a Business Development Representative by managing calls, building lead lists, and ensuring smooth remote communication.
Lead Generation & Outreach Virtual Assistant
FinTech Founder (Af iliate Marketing Course Business)
·
November/2024
–
Present
Executed high-volume email outreach campaigns using pre-qualified lead lists, consistently sending 100–500+
personalized emails daily to drive lead generation and client acquisition.
• Engaged inbound leads via ManyChat and GoHighLevel, ensuring fast response times and improved lead qualification
throughout the sales funnel.
• Designed and implemented Google Apps Script automation to scale personalized bulk email outreach, reducing manual
workload and improving campaign efficiency.
Customer Service Representative – Booking.com Account
Concentrix Corporation
·
June/2022
–
Present
Handled booking inquiries, cancellations, and refunds while maintaining a high customer satisfaction rate.
Freelance Swimming Coach
Self-Employed/Flexible Hours
·
January/2021
–
Present
Provides personalized swim training and performance coaching for clients of all ages, focusing on technique, endurance, and water confidence.