Customer Service

Verified

$8/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

My strengths include providing attentive and professional customer service, communicating clearly with customers and colleagues, and handling inquiries and concerns calmly and efficiently. I am skilled at organizing information, managing multiple tasks, following instructions accurately, and maintaining attention to detail. I also adapt quickly to new tools, systems, and work processes, allowing me to learn new responsibilities with minimal supervision. In addition, I have experience in customer engagement, sales support, administrative work, data entry, and basic technical assistance. I am dependable, patient, organized, and committed to completing tasks accurately and on time.

Skills & Experience

Skills

Accounting > Financial Accounting > Analysis 1-2 Years

Human Resources > Onboarding 2-5 Years

Risk Management 1-2 Years

*Strategic Security Leadership *Crisis Management and Response *Operational Optimization * VIP Protection Expertise *Training and instruction Less than 6 Months

- Customer Service 5-10 Years

Report writing 1-2 Years

Customer Support > Chat Support> Email Support> Shopify>Zendesk 1-2 Years

Customer Support > Fraud Prevention 1-2 Years

Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management 2-5 Years

• Live Chat Support 2-5 Years

Experience highlights

Part-time Instructor

Bricks 4 Kidz · May/2025 – Present

Conducted engaging, interactive robotics classes for children using LEGO. Provided detailed feedback to parents on student progress and maintained positive class environment.

Risk & Fraud Management / Chat Support & Email Management

RWB Smart Solutions Inc. · October/2022 – Present

Specialized in KYC analysis and fraud prevention. Managed customer inquiries and complaints via live chat (Zendesk) and email. Created reports on operational changes and escalations.

Check-in Staff / Onboarding Attendant

Ocean Fast Ferries Inc. · March/2018 – Present

Managed passenger check-ins and ensured smooth boarding processes. Provided clear instructions and assistance to passengers during embarkation.

Waiter

Pizza Hut · February/2015 – Present

Took customer orders and ensured efficient service delivery. Maintained cleanliness and tidiness of restaurant.

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