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Renz Arthur A.

Customer Service and Lead Generation Specialist

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Fluent

Professional Summary

I’m a reliable and detail-oriented professional with 4+ years of experience in customer service, medical billing, lead generation, and administrative support. I have experience handling customer inquiries, processing medical billing and insurance claims, managing CRM information, organizing records, and handling multiple tasks efficiently. I’m a fast learner, adaptable, and committed to providing accurate, professional, and dependable support. I’m always ready to learn new tools and take on new challenges to help clients and businesses achieve their goals.

Skills & Experience

Skills

Medical Billing 1-2 Years
Customer Support > Sales Support > Food Service 1-2 Years
Adaptability 1-2 Years
Communication 1-2 Years
Teamwork 1-2 Years
- Customer Service 1-2 Years
Cash handling 1-2 Years
CRM Systems Less than 6 Months
Order Taking 1-2 Years
Account Management; Customer Support > Sales Support > Lead Generation Less than 6 Months
• Time Management 1-2 Years
Customer Service>Sales Less than 6 Months

Experience highlights

All-Around Service Crew
Lira's Bulaloan · April/2024 – Present
Assisted in daily eatery operations including taking orders, serving food, and handling payments. Helped in food preparation, plating, and maintaining cleanliness. Performed multiple roles as cashier, server, and kitchen assistant.
Lead Generation Specialist
Safelinx BPO · July/2023 – Present
Generated and qualified leads through targeted outreach to US citizens. Managed CRM systems to track lead engagement and conversions. Educated clients on insurance options tailored to their needs.
Medical Biller
University Spine Center · October/2021 – Present
Processed and reviewed medical billing information, prepared and submitted insurance claims, verified patient and insurance details, and maintained accurate and confidential records. Reviewed billing discrepancies, followed up on claim issues, and communicated professionally with patients, insurance providers, and internal teams while managing multiple tasks efficiently and maintaining accuracy and attention to detail.
Receptionist / Office Clerk
Municipality of Malitbog, Southern Leyte Philippines · January/2020 – Present
Booking meetings and arranging couriers. Keeping the reception area tidy. Answering and forwarding phone calls and screening phone calls. Sorting and distributing post
Property Manager
Basin Home Solutions · August/2020 – Present
Property Maintenance Collecting and Adjusting Rents. Financial Management and handling complaints coordinating tenant turnover setting
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