Customer Support and Data Entry

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Associate Degree

English proficiency Fluent

Professional Summary

I have 4+ years of remote experience across e-commerce finance, customer support, and executive operations.

Skilled in posting and reconciling payments across multiple platforms —Amazon, PayPal, Shopify, Braintree, Bolt, and Lockbox — for both B2B and B2C orders, and processing invoices via check, wire, ACH, and split payment. I handled end-to-end accounting data entry tasks including accounts payable, credits and refunds, vendor record management, SaaS and tech fee billing, assisted in U.S. sales tax support, corrective invoices, and shipment-tracking records.

As customer support, I have hands-on experience in cross-checking orders for accuracy and fraud prevention in Shopify and Shipstation, entering order data into Excel for supplier fulfillment, and maintaining daily issue trackers. I collaborated with multiple vendors
and couriers in resolving issues related to products and shipments.

Skills & Experience

Skills

~Data Entry 2-5 Years

Customer Service > Payment Processing 1-2 Years

Customer Support > Customer Service > Gorgias 2-5 Years

Data Entry (Excel, Google Sheets) 1-2 Years

Asana 1-2 Years

Invoice processing 1-2 Years

Executive Support 2-5 Years

Shipstation 2-5 Years

Experience highlights

Accounting & Data Entry Associate

Core Dynamics · November/2024 – Present

Posted and reconciled payments across Amazon, Braintree, PayPal, Shopify, Bolt, and Lockbox. Processed invoices, credits, refunds, and AP payments. Generated SaaS billing and assisted with sales tax compliance.

Ecommerce Customer Support Representative

Core Dynamics · October/2023 – Present

Cross-checked orders in Shopify and Shipstation for discrepancies and fraud. Managed multiple Gmail inboxes and Gorgias tickets. Coordinated with suppliers on order fulfillment and inventory tracking.

Executive Assistant

Oxford Pierpont Staffing · October/2021 – Present

Scheduled CEO activities and prepared daily reports. Recorded meeting minutes in Asana. Managed client communications, proofread emails, reviewed social media content for accuracy.

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