Skills
Marketing > CRM > Microsoft Dynamics 365
2-5 Years
Office and Administration > Data analysis
5-10 Years
Go High Level
1-2 Years
Customer Service Billing specialist
5-10 Years
Knowledgeable in POS(Point of Sales) and pharmaceuticals
6 Months to 1 Year
Experience highlights
Executive Assistant (Part Time)
GOMOD Enterprises
·
April/2024
–
/
Work directly with client. Manage the business’ social media accounts, create contents, respond to inquiries, manage business using Go High Level CRM, create invoices, agreements, manage and log expenses, run background checks for new leads.
Quality Assurance Analyst
VXI Global Holdings
·
March/2019
–
Present
- Till September 2025
Audit live and recorded calls to make sure that representatives are following the right process with no violations, gather data and provide insights, attend client calls, conduct team huddles, email management.
Customer Service Representative
Teleperformance
·
March/2018
–
Present
Assist customer with their hotel, flight and car rental bookings, handle billing and any complaints about customer reservation, customer servicing, assist customer to book a flight, car and hotel.
Pharmacy Assistant
HB1 Pharmacy
·
April/2013
–
Present
Providing customer Service, Managing Inventory, checking expirations ahead of time, performing administrative and clerical tasks under the supervision of a pharmacist, assist with medication dispensing, maintaining stock levels, handling sales and customer inquiries, and ensuring the pharmacy is clean and organized.
