Skills
Excellent communication skils, Problem-solving and analytical abilities, Handle customer complaints, Time management and multitasking skills
10+ Years
Experience highlights
Customer Expert
Teleperformance
·
September/2005
–
Present
Handled inbound and outbound customer calls professionally. Answered customer inquiries, resolved concerns, and provided product information.
Maintained accurate customer records and updated CRM systems. Built strong customer relationships that led to repeat business.
Maintained high customer satisfaction through excellent communication and problem-solving. Tools Used: Microsoft Office, Word, Google Workspace, VoIP phone systems, email, and web-based CRM platforms.