Lead Generation Specialist | Sales Development Representative

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Detail-oriented Political Science undergraduate with experience in administrative support,
research, customer relations, and document management. Skilled in CRM systems, case documentation,
and client communication. Experience in fast-paced environment requiring strong organizational,
multitasking, and analytical skills.

Skills & Experience

Skills

Account Management 1-2 Years

- Customer Service 2-5 Years

Customer Support > Customer Service > Telecommunications 2-5 Years

Customer Support > Chat Support >Technical Support 2-5 Years

Customer Service>Sales 2-5 Years

Inside Sales 2-5 Years

Account Management; Customer Support > Sales Support > Lead Generation 2-5 Years

Experience highlights

Lead Generation Specialist | Inside Sales

Bell Canada, Quantrics Enterprise Inc. · October/2023 – Present

Maximized lead conversion through prospect engagement and sales closing. Assisted customers with service inquiries, order processing, and contract explanations. Coordinated installation schedules and maintained CRM records.

Technical Specialist Tier 3 | Sales Specialist

AT&T, Startek Philippines Inc. · April/2022 – Present

Provided advanced technical support for AT&T wireless and telecommunications. Processed line activations, upgrades, transfers, and account modifications. Guided customers on device setup and smart device connectivity configuration.

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