Customer Service/Quality Analyst/Social Media Specialist

Verified

$7/hr

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Outline

Looking for Part-Time work (4 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I'm Ethel from Manila, Philippines. I'm doing freelance work since 2018. I worked mostly on customer service.

Skills & Experience

Skills

Customer support/Quality Assurance 2-5 Years

Experience highlights

Customer Service Team Lead/Quality and Recruitment Supervisor

Freelancer/Alorica Philippines formerly EGS/ NCOGroup-RMH · July/2005 – Present

I've been handling email and chat messages for my client for 6 yrs now. I take care of his social media pages when it comes to posting and scheduling (email). Worked with different programs for Operations. Handled Quality monitoring and coaching agents. I previously worked as email support agent for 1 year (Fitness Supplement). • Worked as a Team Manager and Quality Supervisor. Worked with the Hiring and Retention Team and last handled Recruitment for Operations as a supervisor.

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