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Roberto M.

Virtual Assistant & Administrative Specialist | Executive Support, Data Management & Workflow

Verified
$5/hr

Outline

Looking for Full-Time work (10 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Driven Administrative Specialist, Customer Experience Professional, and Content Creator with over 5 years of experience delivering high-value remote support, data accuracy, and engaging digital solutions for international and local clients.

My background spans the full spectrum of remote administrative operations: from maintaining rigorous SLA standards for global e-commerce brands like Amazon to designing end-to-end digital learning materials and managing high-volume enterprise databases. I thrive in fast-paced remote environments where precision, clear communication, and adaptable project tracking are essential.

Core Competencies:
Administrative & Virtual Assistance, Customer Operations & Support, Data Management & Accuracy, Educational Design & Digital Content.

Let’s Connect: Open to remote Virtual Assistant, Administrative Support, and Customer Experience roles.
Reach out via LinkedIn or email at

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Skills & Experience

Skills

Design > Graphic Design > Instructional Design 1-2 Years
Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation 2-5 Years
Administration 2-5 Years
Microsoft Office 365 5-10 Years
Asana 1-2 Years
Canva design 2-5 Years
~Data Entry 2-5 Years
Canva > Digital 2-5 Years
● Project Management 2-5 Years
CRM > Salesforce 2-5 Years
Chat Support > Data Encoder > Social Media Manager > Content Creation 2-5 Years
Customer service > Sales Representative > Customer Support 2-5 Years
Google Workspace 5-10 Years
Conflict Resolution & De-escalation 2-5 Years
Data Auditing 2-5 Years

Experience highlights

Data Entry Specialist
MORE Electric and Power Corporation · April/2026 – Present
Input and verified business data across CRM systems, performed database audits, extracted and indexed digital assets, compiled reports, and developed data entry SOPs.
Educational Content Specialist
Beyond the Board · January/2025 – Present
Led instructional design and digital publication of educational modules, transformed syllabi into structured learning paths, designed visual aids with Canva, managed production schedules.
Virtual Education Support
UK Freelance · January/2024 – Present
Researched curriculum standards and curated study materials, drafted client correspondence, managed timelines and resource allocation, maintained digital learning archives.
Remote Administrative Assistant
Remote Administrative Assistant · August/2023 – Present
Managed high-volume data entry, drafted business correspondence, established cloud-based filing systems, documented SOPs, and audited records for compliance.
Freelance Content Creator
Freelance · December/2020 – Present
Developed multi-platform digital content including videos, graphics, and interactive assets. Authored scripts, executed visual branding, and analyzed engagement metrics.
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