Skills
Customer Support > Email Support
2-5 Years
Office and Administration > Coordination
2-5 Years
Technical Proficiency: Skilled in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software.
2-5 Years
Document & File Organization
2-5 Years
Project Management Tools: Trello, Slack
2-5 Years
Experience highlights
Executive Assistant
Vitio
·
April/2021
–
Present
● Organized and managed executive schedules, coordinating meetings and events with a 95% adherence rate.
● Oversaw confidential documentation and enhanced the filing system, reducing retrieval time by 20%.
● Implemented more efficient administrative processes, resulting in a 15% reduction in operational times.
● Prepared weekly and monthly reports, improving data accuracy by 98% using advanced tools such as Excel, Power BI, and others.
● Handled relationships with vendors and clients, ensuring a
Administrative Assistant | Summilec
Summilec
·
February/2020
–
Present
Managed executives' calendars and coordinated meetings, ensuring optimal time management.
Handled email and communication systems, improving response time by 20%.
Organized documents and maintained an efficient filing system, reducing retrieval time by 25%.
Coordinated travel arrangements, securing cost-effective solutions and saving 15% on travel expenses.
Built strong relationships with vendors, negotiating discounts and reducing office supply costs by 10%.
Administrative Assistant | Acdin
Acdin
·
January/1990
–
Present
● Resolved customer issues in English, achieving a 90% first-contact resolution rate.
● Managed a high volume of calls while maintaining accuracy in CRM records.
● Promoted additional products, contributing to the achievement of monthly sales targets