Skills
Administrative Support
10+ Years
Client Relationship Management
10+ Years
Calendar & Appointment Management
2-5 Years
Professionalism & Confidentiality
5-10 Years
Experience highlights
Customer Success Specialist
Unishippers
·
March/2023
–
Present
- Managed end-to-end LTL shipments, from scheduling pickups to final delivery.
- Tracked shipments in real time and provided proactive updates on progress and exceptions.
- Coordinated with carriers and internal teams
- Scheduled pickups, monitored for delays or missed appointments, and ensured timely follow-up.
- Handled customer inquiries regarding status, delays, cancellations
Medical Receptionist
Psychology Practice
·
September/2023
–
/
- Manage client appointment scheduling, rescheduling, and cancellations using practice management software
- Answer phone calls, emails, and online inquiries with professionalism and empathy
- Conduct patient intake, including collecting and updating personal information.
- Send appointment reminders, follow-ups, and intake forms
- Supported psychologists with calendars, referrals, and documents
Appointment Setter Virtual Assistant
Electonic Tech
·
February/2023
–
Present
- Conducted outbound calls to schedule consultations for electronic products and services
- Qualified leads based on client needs and passed them to the sales team for follow-up
- Maintained and updated CRM records to ensure accurate tracking
- Provided basic product information and answered preliminary questions to build customer interest
- Collaborated with sales and technical teams to optimize booking
International Client Relations Coordinator
InnoFresh Co., Ltd.
·
May/2019
–
Present
Supports global sales operations by acting as a key liaison between the company’s internal departments and international customers. This role is responsible for coordinating orders, managing client communication, and ensuring smooth execution of sales transactions while maintaining high levels of customer satisfaction.
Foreign Affairs Officer | Executive Assistant
Employers’ Confederation of Thailand (ECOT)
·
August/2016
–
Present
Act as a FOCAL POINT, coordinated international relations, managed calendars and meetings, supported the Secretary General and board, and facilitated communication with foreign stakeholders, NGOs, and global partners. I also prepared reports, organized interviews and trainings, and contributed to strategic initiatives