Skills
Customer Support > Sales Support > Account Retention
1-2 Years
Adaptability and Flexibility; Problem Solving and Critical Thinking; Customer Service and Client Management; Teamwork and Collaboration; Professional
1-2 Years
Customer service, sales , English communication and conversation
1-2 Years
Customer Support > Active Listening problem solving, subject matter expert, property manager
1-2 Years
Experience highlights
Customer Service Associate
Accenture (Verizon)
·
May/2024
–
Present
Billing
Customer Service
Inbound and Outbound calls Collections
Sales
Tech Representative
Teleperformance (T-mobile)
·
October/2023
–
Present
Troubleshooting phones, routers and connectivity issues.
Active listening
Responding to emails and phone calls
Computer navigation
Customer Service Representative
Teleperformance (T-mobile)
·
February/2023
–
Present
Daily reports
Discussing with customers about the product
Responding to phone calls
billing
sales