VIRTUAL DENTAL FRONT DESK EXECUTIVE & INSURANCE VERIFIER | Customer Service Representative

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Detail-oriented Dental Virtual Receptionist and Insurance Verification Specialist with 2 years of experience verifying dental benefits, eligibility, deductibles, maximums, and coverage details. Skilled in communicating with insurance providers, maintaining accurate patient records, and supporting efficient dental office operations. Strong organizational skills, attention to detail, and ability to work accurately in fast-paced environments. Available to start immediately.

Skills & Experience

Skills

Appointment scheduler 2-5 Years

Admin / Personal Assistant / Receptionist 2-5 Years

CustCustomer Service 1-2 Years

Dental Administrative Support 2-5 Years

Experience highlights

Virtual Assistant (Dental Appointment Setter & Insurance Verifier)

Dental Clinic · February/2024 – Present

• Proficient in using Open Dental & Eaglesoft for scheduling, patient record management, and treatment planning
• Experienced in coordinating appointments, follow-ups, and hygiene recalls
• Knowledgeable in dental terminology, insurance verification, and common procedures
• Familiar with HIPAA compliance and patient privacy protocols
• Verified dental insurance eligibility, benefits, deductibles, annual maximums, and coverage percentages.
• Contacted insurance providers to obtain accurate benefi

Customer Service Representative

T-Mobile · January/2023 – Present

• Expert in delivering exceptional customer support in high-volume telecom environments
• Proficient in handling billing inquiries, device troubleshooting, and account management
• Skilled in resolving complex customer issues with professionalism and empathy
• Familiarity with T-Mobile CRM systems, policies, and mobile device platforms
• Excellent multitasking and time management skills while navigating multiple systems
• Clear and professional verbal communication with strong active listening s

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