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James Patrick C.

Virtual Assistant, Customer Service, Appointment Setter, Project Coordinator, and Lead Generation

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I’m a Virtual Assistant for 2 years now with hands on
experience in customer service/guest facing for 1 year,
appointment setting, lead generation, CRM management,
and project coordination. I’m comfortable talking to clients,
working with different tools, keeping things organized, and
making sure the details are right.

Skills & Experience

Skills

Marketing > CRM > Zoho CRM 1-2 Years
1-2 Years
MS Excel 1-2 Years
CRM management 2-5 Years
Project Coordination 1-2 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant 2-5 Years
~Data Entry 2-5 Years
- Customer Service 1-2 Years
Lead Qualification 1-2 Years
Account Management; Customer Support > Sales Support > Lead Generation 2-5 Years
Linkedin Sales navigator 1-2 Years
Task Coordination 1-2 Years
✔️Marketing > Appointment Setting 2-5 Years

Experience highlights

Appointment Setter / Project Management
ClevrCare (AT&T) · December/2025 – Present
Managed outbound calls via Zoho CRM for account upgrades and service scheduling. Oversaw wireline order processing and coordinated communications between clients, technicians, and internal teams.
Appointment Setter
Growth Grid · February/2025 – Present
Responded to leads via within 10 minutes. Managed follow-up sequences, maintained sales pipeline, and sourced qualified leads through LinkedIn Sales Navigator.
Traffic Coordinator
Cove Central Communications · March/2024 – Present
Coordinated and assigned tasks to team members. Tracked project deadlines, monitored workload, maintained accurate records, and resolved scheduling issues.
Lead Generation
RoadNinja · July/2024 – Present
Email outreach and sequencing, CRM data entry, data mining and research, lead qualification, and pipeline management for international market.
Front Desk Agent & Housekeeping Supervisor
The Pearl Hotel · February/2023 – Present
Managed check-ins/outs, reservations, payments, and guest experiences. Supervised housekeeping staff, inspected rooms, and coordinated with management for guest satisfaction.
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