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Mary Joy C.

General Virtual Assistant

Verified
$5/hr

Outline

Looking for Part-Time work (6 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I am a hardworking, reliable, and detail-oriented professional with nearly six years of work experience in a remote work environment. I am a fast learner, highly organized, and capable of working independently with minimal supervision. With my background in content moderation, I have developed strong attention to detail, time management, problem-solving, and communication skills.

As a General Virtual Assistant, I am willing to learn new tools and processes to provide quality support to clients. I can assist with administrative tasks, data entry, email management, internet research, file organization, and other day-to-day business tasks. I am committed to meeting deadlines, following instructions, and helping clients manage their workloads efficiently.

I am eager to grow professionally, enhance my skills, and build a long-term working relationship with clients by providing reliable and consistent support.

Skills & Experience

Skills

customer service assistance 2-5 Years
Content Moderation & Back Office Tasks 2-5 Years
Office and Administration > Quality Assurance 2-5 Years
Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation 5-10 Years
Content Moderation 2-5 Years
Written Communication 2-5 Years
E-Commerce > Amazon > Inventory Management 2-5 Years
Computer literate,Keen on details finding for food safety deviations,Creative in making illustrations design 2-5 Years
~Data Entry 5-10 Years
- Customer Service 10+ Years
Cash handling 5-10 Years
Policy Compliance 2-5 Years
Customer service > Sales Representative > Customer Support 5-10 Years
Customer service,attention to detail,basic math skills,problem solving,POS system proficiency,honesty and integrity,multitasking 5-10 Years
Team Training & Onboarding 1-2 Years

Experience highlights

Content Moderator
Ebar Abstracting Company Inc. · April/2022 – Present
Reviewed and moderated user-generated content per platform policies. Identified policy-violating content, performed classification, and escalated complex cases while maintaining accuracy and professionalism.
Customer Associate – Non-Voice Account
Tech Mahindra VCustomer Philippines · January/2020 – Present
Provided customer support via non-voice channels with clear written communication. Reviewed concerns, resolved issues per account procedures, and maintained accurate documentation.
Checker / Encoder
Lemcon Philippines (Globe Subcontractor) · June/2016 – Present
Verified returned items condition and documentation accuracy. Maintained records, safeguarded items, organized documents, and forwarded completed records to SAP operator.
Product Promodiser
Advantix Marketing · September/2011 – Present
Assisted customers with product inquiries, demonstrated products, and supported sales targets. Conducted daily, weekly, and monthly inventory monitoring.
Regular Cashier
Fresh N' Famous Chowking Foods Inc. · July/2005 – Present
Handled customer transactions accurately and maintained customer relations. Trained newly hired cashiers and counter personnel. Maintained supplies and professionalism standards.
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