Operations | Administrative | Executive Assistant

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Detail-oriented and proactive professional with 3 years and 7 months of experience in Customer Experience and Marketplace Operations QA. Skilled in customer communication, task coordination, documentation, quality assurance, performance monitoring, and process improvement. I bring strong organizational, problem-solving, and time management skills, along with a proactive mindset and attention to detail. I enjoy anticipating needs, keeping things organized, and finding ways to make work more efficient. With experience in event coordination and a background in Hospitality Management, I'm adaptable, dependable, and comfortable managing priorities. Proficient in Google Workspace, Microsoft Office, Slack, Zendesk, and Notion. I'm eager to contribute to Operations, Administrative Support, or Executive Assistant roles by providing reliable support, streamlining workflows, and helping teams and leaders stay organized and focused.

Skills & Experience

Skills

Zendesk 2-5 Years

Slack 2-5 Years

Quality Assurance 2-5 Years

Customer Experience 2-5 Years

Microsoft Office 2-5 Years

Notion 2-5 Years

Google Workspace 2-5 Years

Administrative & Back-Office Support 2-5 Years

Operations & Administration 2-5 Years

Canva 6 Months to 1 Year

Executive & Admin Support 6 Months to 1 Year

Experience highlights

Customer Support Representative & Marketplace Operations QA

Buwelo · January/2022 – Present

Handled diverse customer concerns via chat and email. Conducted audits ensuring Marketplace Ops teams aligned with standards and Brands set up for success.

Intern Housekeeper & Waiter

The Reef Hotel & Pirates Bistro · June/2019 – Present

Maintained high cleanliness standards and guest room readiness. Provided attentive, courteous service with warm atmosphere for guests.

Baker

Culinary Creations by Chef Ana · January/2016 – Present

Prepared variety of baked goods with care and precision, ensuring consistency in taste, texture, and presentation.

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