Skills
Customer Support
1-2 Years
Office and Administration > Admin Data Processing? > Records Retrieval
6 Months to 1 Year
Experience highlights
Content Moderator
TRANSCOM WORLDWIDE
·
March/2023
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Present
Monitor, review, and moderate user-generated content across various platforms to ensure adherence to community guidelines and standards. Identify and remove inappropriate, harmful, or offensive content, while maintaining a safe and respectful online environment.
Project Coordinator
TDCX PHILIPPINES
·
November/2023
–
/
Coordinate and oversee all aspects of project activities by meticulously managing schedules, resources, and communications. Ensure timely completion of tasks and adherence to project goals by facilitating effective collaboration. Monitor project progress, identify potential issues, and implement solutions to keep the projects on track. Maintain detailed documentation and provide regular updates to stakeholders, ensuring transparency and alignment with project objectives.
Customer Service Representative
TELETECH PHILIPPINES
·
December/2021
–
Present
Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Inventory Officer & Accounting Backup
ROCHAS MERCHANDISE
·
December/2020
–
Present
Responsible for overseeing and managing the company's inventory levels, ensuring that there is an adequate supply of products to meet customer demand while minimizing excess stock. Also, in charge of conducting regular inventory audits to track and maintain accurate inventory records.
