Skills
Customer Support > Chat Support > Amazon > Email Support
2-5 Years
E-commerce Order Fulfillment > Order Entry > Order Processing
1-2 Years
Customer Support > Customer Service > Fraud detection,
2-5 Years
Experience highlights
Payment Risk Agent
Upwork
·
May/2022
–
Present
Handling tickets through zendesk and CMT for fraud prevention
Fraud Analyst
JP morgan
·
February/2016
–
Present
Inbound Fraud prevention agent.
Customer service representative
Convergys
·
June/2013
–
Present
Customer Sevice Representative