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Jeser P.

Shopify VA | Social Media Manager | Video Editor | E-commerce Virtual Assistant

Verified
$10/hr

Outline

Looking for Part-Time work (4 hours/day) at $10/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I’m a Video Editor and Social Media Manager transitioning into Shopify Virtual Assistance, eager to grow in e-commerce. I have 3 years of video editing experience, creating Reels, YouTube Shorts, promotional videos, and social content.

I’ve managed client Instagram and YouTube accounts, handling scheduling, posting, captions, video editing, and comment replies.

While I’m new to Shopify professionally, I’ve been learning through research, tutorials, and hands-on practice with a personal/mock Shopify store, including product listings, organization, and basic workflows.

Skills: Shopify (beginner), product listing, Instagram & YouTube management, social media scheduling, caption writing, community engagement, video editing, Reels/Shorts, Canva, Google Drive, research, and content creation.

I’m a self-directed, adaptable learner who enjoys mastering new tools and is committed to delivering quality work while growing with your team.

Skills & Experience

Skills

Video Editing 2-5 Years
Social Media Content Creation 2-5 Years
Social Media management 6 Months to 1 Year
Community Management 1-2 Years
Shopify (Product listing, Order and Process management) Less than 6 Months

Experience highlights

Video Editor | Social Media Manager
Video Editor | Social Media Manager · November/2023 – Present
Key Responsibilities
Edited short-form video content for social media platforms, including Instagram Reels, Facebook Reels, TikTok, and YouTube Shorts.
Produced engaging videos using CapCut Pro, incorporating cuts, transitions, captions, effects, music, and visual elements.
Followed client and agency briefs to maintain consistent branding, messaging, and visual style.
Edited content for service-based businesses, helping transform raw footage into engaging promotional and educational content.
Real-Time Analyst
Manulife Business Processing Services · February/2022 – Present
Key responsibilities:
- Administers time & attendance of employees
- Monitors employee performance against work schedules and real-time productivity
- Informs in real-time the managers about employees that pass thresholds for schedule adherence and productivity.
- Communicates actual performance & productivity of employee KPIs to operational leaders to promote the achievement of KPI targets
Customer Service Specialist
Manulife Business Processing Services · September/2016 – Present
Key responsibilities:
- Handle complex and escalated cases
- Process financial and non-financial requests
- Assist and coach customer service representatives
- Consult and propose project initiatives for the betterment of the company
Customer Service Representative
Manulife Business Processing Services · July/2015 – Present
Key responsibilities:
- Handle financial and non-financial inquiry calls
- Process and complete clients' financial and non-financial requests
- Report any tools issues encountered
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