Healthcare and Logistics | Medical Billing | Freight and Billing Support

Verified

$10/hr

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Outline

Looking for Full-Time work (4 hours/day) at $10/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Strong focus on accuracy, cost control, and reliable execution

Skills & Experience

Skills

Customer Support > Email Support Less than 6 Months

Logistics analyst Less than 6 Months

Customer Support 5-10 Years

Professional Services > Medical Services > Patient Care 1-2 Years

Customer Support > Insurance > Medical Insurance Less than 6 Months

Freight Forwarding 1-2 Years

Experience highlights

LTL Freight & Carrier Coordination Specialist

Cardinal Health International Philippines · August/2024 – /

• Manage and book Less-Than-Truckload (LTL) freight shipments while ensuring cost efficiency and on-time delivery
• Source and negotiate competitive freight rates through direct communication with carriers via phone and email
• Handle inbound calls related to large freight shipments, including rate requests and shipment coordination
• Obtain, analyze, and compare carrier quotations to secure optimal transportation solutions
• Coordinate closely with carriers to resolve shipment issues

Healthcare Customer Service Lead | Billing & Documentation

Cardinal Health International Philippines · February/2022 – Present

• Served as a primary liaison for customers regarding medical billing, reimbursements, and service-related concerns
• Handled complex problem-solving, research, and dispute resolution cases
• Managed end-to-end healthcare processes, including insurance verification, prior authorization, and medical documentation for billing
• Trained and onboarded new team members, providing guidance and process support
• Performed team-lead functions without formal supervisory authority, ensuring workflow

Customer Service Representative

Cardinal Health International Philippines · March/2019 – Present

• Contacted physicians’ offices to obtain and verify information for patients’ medical supply orders
• Reviewed clinical notes, diagnoses, and prescription orders to ensure accuracy and compliance
• Processed and dispensed patient orders according to established healthcare and documentation standards
• Maintained accurate records while supporting timely order fulfillment

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