SW/App/Cloud Tech Support Analyst

Verified

$7/hr

Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

High-performing Application Support Analyst with 3+ years of enterprise production support experience using ServiceNow ITSM.

Incident Management 2-5 Years

L2 Support, Graphic Design, Web Development 2-5 Years

ServiceNow (SNow) 2-5 Years

SW/App/Cloud Tech Support Analyst

Accenture Inc · October/2022 – /

Provide Tier 1 and Tier 2 application support for enterprise mobile and web
applications supporting CAT’s global operations using ServiceNow ITSM

Customer Service Representative

Teleperformance · October/2021 – Present

Delivered technical and customer support via voice and chat channels
Consistently achieved performance KPIs and ranked among top agents

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