Experience highlights
Patient Care Coordinator
Beyond Psychology Center
·
December/2025
–
Present
Manage multi-platform communication, initial patient screening, scheduling , coordination between patients and therapists | Tools: Sessions Health (EHR), RingCentral, Calendly, Zoom
Patient Care Coordinator
Better U Inc.
·
October/2024
–
Present
Handle inbound/outbound calls, SMS and live chat, Patient onboarding, scheduling, medication coordination, coordination between patients, therapists, physicians, and pharmacy | Tools: GoHighLevel, Healthie (EHR), RingCentral, Slack, Zoom
Utilization Review Nurse
Shearwater Health
·
July/2023
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Present
Review patient medical records, clinical documentation, and treatment plans,
Determine medical necessity based on established clinical criteria and guidelines | Tools: Genex, MCG, Microsoft Teams
Health Clinical Services Analyst
Accenture
·
June/2022
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Present
Review recorded patient encounter recordings and translate clinical information into accurate SOAP documentation | Tools: Dragon Medical One/ DAX, Outlook
