Virtual Administrative Assistant

Verified

$7/hr

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Outline

Looking for Full-Time work (8 hours/day) at $7/hour

High School Diploma

English proficiency Fluent

Professional Summary

I have extensive experience as a Virtual Assistant with administrative tasks for over 6 years, including data entry, document preparation, filing, email management, scheduling, invoicing, and handling daily office responsibilities. I also have 10 years’ experience in back-office operations within a BPO, handling Accounts Payable invoice audits, Purchase Order matching, managed accounts outgoing financial transactions, ensuring all invoices are verified, matched, and paid accurately and on time. I am proficient using software such as Microsoft Office (Word, Excel, Outlook, SharePoint, OneDrive), Google Workspace (Gmail, Calendar, Drive, Meet, Sheets, Tasks), Dropbox, Xero for invoicing.

I am organized, detail-oriented, and responsible. I can manage multiple tasks, communicate professionally with clients and colleagues, and work independently or as part of a team. I am also willing to learn new skills and adapt to different working environments.

Skills & Experience

Skills

Email and Calendar Management 10+ Years

~Data Entry 10+ Years

Records Management 10+ Years

Report Preparation 10+ Years

*Administrative Support - 10+ Years

Invoice 10+ Years

Google Workspace 5-10 Years

Dropbox 5-10 Years

Time Management and Multitasking 10+ Years

Accounts Payable Management 10+ Years

- Customer Service 10+ Years

Project Management > Asana > Monday > Trello 2-5 Years

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 10+ Years

Microsoft office ( word, excel & PowerPoint) 10+ Years

Xero Software 2-5 Years

Experience highlights

Virtual Administrative Assistant

Align Planning · January/2023 – Present

Provided client support via phone and chat. Processed invoices using Xero, managed timesheets, drafted proposals and quotes. Maintained confidentiality, conducted research, and completed data entry into spreadsheets and databases.

Virtual Administrative Assistant

Findasite Town Planners · February/2020 – Present

Managed emails, organized files, and maintained confidentiality. Drafted proposals and invoices. Organized filing system using Trello, conducted research, compiled data, and prepared reports.

Senior Back-Office Specialist

Telus International Philippines · March/2010 – Present

Managed accounts payable, completed office tasks including filing and data entry. Handled order fulfillment, claims processing, billing verification. Updated databases, processed documents, maintained CRM, and trained new hires.

Customer Service Representative

Telus International Philippines · October/2007 – Present

Handled high volume of calls daily while multitasking. Processed booking technician appointments, assisted with troubleshooting customer issues, and escalated concerns appropriately.

Inbound Sales Representative

Alorica Philippines Inc. · March/2007 – Present

Demonstrated product knowledge to market and sell to customers. Assisted with order placement, processed invoices, monitored order accuracy, and identified upsell opportunities.

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