Customer Service Representative / Chat Support/ Email Support/ E-commerce Product Listing

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Associate Degree

English proficiency Conversational

Professional Summary

Detail-oriented Customer Support Specialist with over 9 years of experience
providing phone, email, and chat support. Experienced in appointment setting,
customer service, e-commerce support, data entry, order processing, shipment
tracking, refunds, inventory monitoring, and reporting. Proficient in Google
Workspace, Microsoft Office, Excel, HubSpot, and CRM systems. Strong communication,
organizational, and problem-solving skills with the ability to work independently
in a remote environment

Skills & Experience

Skills

- Customer Service 10+ Years

Hubspot 2-5 Years

Shipment Tracking 5-10 Years

Google Workspace 5-10 Years

E-commerce Support 5-10 Years

Cost Estimate > Microsoft Excel 5-10 Years

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support 10+ Years

Inventory Monitoring 5-10 Years

✔️Marketing > Appointment Setting 5-10 Years

• Live Chat Support 5-10 Years

E-commerce Order Fulfillment > Order Entry > Order Processing 5-10 Years

~Data Entry 5-10 Years

Customer Support > Phone Support 10+ Years

Customer Support > Claims Handling > Virtual Assistance 5-10 Years

Experience highlights

Data Entry Specialist

Martindale Hubbell · January/2026 – Present

Entered and updated legal directory information, maintained database accuracy, verified customer information, and performed quality checks.

Data Entry - Leins Collection Support

Diligent Recovery · June/2023 – Present

Prepared reports, updated collection records, maintained customer documentation, assisted in payment recovery tracking, and performed administrative support.

Customer Support Representative

Sheds For Less Direct I Kit Superstore I Sheds Direct · April/2018 – Present

Assisted customers via phone, email, and live chat. Processed orders, managed tracking, handled refunds, updated inventory, and resolved issues professionally.

Customer Service Representative / Appointment Setter

Manhattan Fire & Safety · June/2018 – Present

Scheduled appointments with business clients, provided phone support, updated customer information in Excel, and conducted follow-up outbound calls.

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