Skills
Document Management
2-5 Years
Patient Registration
2-5 Years
Ecommerce and Retail
2-5 Years
Phone & email communication, scheduling, data entry, file management, CRM, virtual assistance
5-10 Years
Customer Support > Chat Support> Email Support> Shopify>Zendesk
1-2 Years
Appointment scheduling
2-5 Years
Medical Records Management
2-5 Years
~Data Entry
5-10 Years
Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack
2-5 Years
CRM > Salesforce
1-2 Years
Google Workspace
2-5 Years
Team Supervision
2-5 Years
Microsoft Office Suite
5-10 Years
Health Insurance Claims Specialist > Insurance Verification
2-5 Years
EPIC
2-5 Years
Experience highlights
Medical Administrative Assistant
TalentPop
·
June/2023
–
Present
Patient registration, insurance verification, medical records management, and patient communication. Verified insurance coverage, deductibles, and co-pays while maintaining electronic health records.
Virtual Administrative Medical Assistant - Prior Authorization and Refill Department
Medspecialized Inc
·
January/2023
–
Present
Managed medical reception and phone support. Handled appointment scheduling, insurance authorization, medication refills, and medical records management.
Fulfillment Agent
99801 Group
·
March/2022
–
Present
Fulfilled and sent event tickets for concerts and events to USA and Europe customers.
Team Lead
VXI Global Holding
·
November/2019
–
Present
Supervised team members, optimized workload distribution, monitored task progress, analyzed reports, and tracked employee attendance and payroll accuracy.
