Skills
Accounting > Financial Accounting > Analysis
2-5 Years
Coaching > Credit Repair? > Risk Assessment
5-10 Years
Office and Administration > Quality Assurance
5-10 Years
Process improvement
5-10 Years
Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation
5-10 Years
Management
5-10 Years
Compliance
5-10 Years
Monitoring
5-10 Years
Hiring and Onboarding
5-10 Years
- Customer Service
10+ Years
Banking Operations
10+ Years
Customer Service > Payment Processing
2-5 Years
Account Setup & Verification
5-10 Years
Experience highlights
Client Services Associate
EMAPTA – GLAS
·
June/2026
–
/
Liaison between clients and lenders. Process rollovers and rate fixings in Solvas. Prepare invoices and lender notices. Monitor cash balances and generate payment files.
Quality Assurance Administrator II – Frontline Monitoring
Wells Fargo Philippines LLC
·
January/2019
–
Present
Led real-time frontline monitoring for compliance. Conducted quality audits, identified performance gaps and compliance risks. Analyzed trends and supported team training on QA standards.
Treasury Implementation Consultant
Wells Fargo Philippines LLC
·
January/2016
–
Present
Managed setup and maintenance of banking services. Ensured documentation completion and compliance checks. Facilitated training and process alignment sessions.
Customer Service
Parkview Veterinary Center
·
January/2015
–
Present
Accounts and Reference Data Specialist (CIB)
JP Morgan Chase NA
·
January/2013
–
Present
Maintained accurate account setup and regulatory compliance. Reviewed documentation and supported process improvement initiatives.
