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Kristel C.

Senior Operations Administrator

Verified
$8/hr

Outline

Looking for Freelance work (5 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Project management, Remote Administration, Recriuitment and HR Admin, Supply Management

Skills & Experience

Skills

E-Commerce > Inventory Management > Quality Control 2-5 Years
Human Resources 5-10 Years
Marketing > Content Creation > Blogging 1-2 Years
Project Management > Asana 2-5 Years
Office and Administration > Client Relationship Management, Communications and Interpersonal Skills, Multi tasking and Time Management 5-10 Years

Experience highlights

CLIENT SERVICE COORDINATOR
CORE STUDIOS · September/2024 – /
 Email management: responding to clients, triage email, ensuring timely response and
resolution, coordinate inquiry to the persons/department involve.
 Input and update client details in CRM, create orders, check orders are complete and
delivered.
 Quality check photo, watermark photos, and floor plan edits before sending off to clients.
 Word Press and content Specialist
SENIOR ACCOUNT ADMINISTRATOR
MY HEALTHCARE RECRUIT · August/2021 – Present
Recruitment/HRAdministrative
 Aligned 200+ candidate profiles with client needs; conducted initial interviews
 Managed CRM updates, task delegation, and revised SOP templates in OneNote
 Processed visas and sponsorships—maintained 100% compliance with dynamic immigration policies
 Arranged complex travel logistics including flights, hotels, taxis; cut booking costs by ~15%
 Supervised support team, conducted training, wellness checks, and incentive programs
Supervisory/HR role:
 Oversee
SUPPLY CHAIN ADMIN
MICEL CORP · October/2018 – Present
Purchasing:
 Sending purchase orders
 logistics tracking
 Manage Inventory
 Coordinate and communicate between all stakeholders
 Email management
Accounting Support:
 Bookkeeping, invoicing, check payables, bank reconciliation
 financial statement, P&L Reports
 Proficient with XERO, CRM, etc
 Sourced talent, 100+ candidates quarterly
 end-to-end interviews: scheduling, video review, invite follow-ups. Improved response time by
40% through streamlined feedback and scheduling
Guest Service Centre Officer
SHANGRI-LA AT THE FORT · January/2016 – Present
 Guest Service Officer works side by side with all departments within the property. Ensure support is in
place for all employees during the operation.
 Coordinate, delegate, and assign guests request to the appropriate department.
 Assist Duty Manager making sure that any support require is communicated accordingly and logged to
the system.
 Booking reservations, assist with check-in and check-out process, and other front desk responsibilities
during out of office hours.
Guest Service Centre Officer
CITY OF DREAMS MANILA · November/2014 – Present
 Guest Service Officer works side by side with all departments within the property. Ensure support is in
place for all employees during the operation.
 Coordinate, delegate, and assign guests request to the appropriate department.
 Assist Duty Manager making sure that any support require is communicated accordingly and logged to
the system.
 Booking reservations, assist with check-in and check-out process, and other front desk responsibilities
during out of office hours.
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