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Hannah Jane P.

General Virtual Assistant

Verified
$6/hr

Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I am a Virtual Assistant who pays close attention to detail, with over 3 years of experience in excellent customer service and administrative support

Skills & Experience

Skills

Marketing > Email Marketing Less than 6 Months
General Virtual Assistant, Social Media Management, Customer Service Support/Representative, E-commerce 1-2 Years
Office and Administration > Computer Literacy, Data entry, Microsoft office Suite, Encoding, 2-5 Years

Experience highlights

Patient Care Coordinator
Fallon Vision Group · May/2024 – /
Scheduled patient visits and answered pre-visit questions, including about prices, procedures, and services, resulting in a decrease in appointment cancellations.
Answered patient calls, emails, and questions, increasing patient satisfaction.
Calling patients to remind them of their annual eye exam and the importance of having a regular eye exam.
Successfully booked 60 patients for two weeks by managing and cultivating appointments.
Customer Support Virtual Assistant
Muse Media · January/2024 – Present
Call the leads in 5–10 minutes.
Talk to them about what we can offer, explain the treatment, and book them on the calendar with a
$50 deposit.
Used Go High Level (CRM) effectively to talk and call the leads.
Maintaining accurate records of calls, appointments, and follow-ups in Google Sheets.
Meeting weekly and monthly appointment quotas
Lead Generation | Appointment Setter | LinkedIn | Copywriting
PEMA.io · October/2023 – Present
Conducting research to identify new leads and potential customers using Linkedin Sales Navigator.
Contacting potential customers via chat in ULINC.
Convincing potential customers to do business with the company.
Provide customers with product and service information
Complete spreadsheet logs.
Posting content to attract potential clients to Linkedin account.
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