Skills
Office and Administration > SAP ERP
6 Months to 1 Year
Real Estate > Breezeway
6 Months to 1 Year
Real Estate > Buildium
Less than 6 Months
Real Estate > Short Term Rentals > Airbnb
6 Months to 1 Year
Real Estate > Short Term Rentals > Vrbo
6 Months to 1 Year
Design > Graphic Design > Photoshop>Canva
2-5 Years
Encoding, I can type 55 or more words per minute. I learn softwares easily.
5-10 Years
High level of attention to detail to ensure accuracy in order processing and invoice management.
6 Months to 1 Year
Sales Presentation, Negotiation, Customer Service and Retention, Cold Calling, Contract Signing, Knowledge with Pandadoc, knowledge with Siebel,
6 Months to 1 Year
MLS
Less than 6 Months
Experience highlights
Guest Communication and Admin Task
Hideaway Visit
·
March/2024
–
Present
The Guest Communication and Admin Task role involves managing guest inquiries, booking confirmations, and concerns, while handling administrative duties like reservations, scheduling, record-keeping, and payment processing to ensure smooth operations.
Invoice Analyst
Emma Sleep GmbH
·
December/2023
–
Present
Reviewed and validated supplier invoices, ensuring payment accuracy and compliance—transferable to trust accounting and vendor coordination.
Communicated with suppliers and internal teams to resolve discrepancies and support financial operations related to real estate processes.
Outbound Customer Service Representative
HGS Offshore Staffing Solutions
·
April/2022
–
Present
Resolved billing, document, and account-related inquiries for insurance clients via phone, email, and chat.
Maintained accurate client records and supported backend documentation—key for listing file management and transaction support.
Customer Service Representative
Valor Global, Inc.
·
April/2021
–
Present
Assisted T-Mobile customers with billing, plans, and device issues while handling complex account concerns.
Strengthened conflict resolution and problem-solving skills vital for supporting clients and agents in real estate transactions
Customer Service Representative
TTEC: Worldwide digital leader in CX
·
November/2020
–
Present
A Customer Service Representative at OptumRx assists patients with prescription orders, refills, and delivery inquiries, handles medication-related issues, verifies insurance, and resolves customer complaints while maintaining accurate records and patient confidentiality.
