Customer Service Representative

Verified

$4/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $4/hour

High School Diploma

English proficiency Basic

Professional Summary

I am a customer-focused and reliable professional with experience in providing excellent customer service, handling inquiries, resolving concerns, and assisting customers with professionalism and empathy. I can contribute to your company by delivering prompt and effective support, building positive customer relationships, and helping ensure that every customer interactions reflects well on your brand. I am a strong communicator, patient in handling challenging situations, detail-oriented, and comfortable learning new tools and processes. I take initiative, work well independently or as a part of the team, and am committed to helping improve customer satisfaction while supporting the company's goals and maintaining a high standard of service.

Skills & Experience

Skills

Chat support 1-2 Years

Customer Service Representative 1-2 Years

1-2 Years

Account Management 1-2 Years

- Customer Service 1-2 Years

customer inquiries 1-2 Years

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support 1-2 Years

Cold Caller> Appointment Setter> Customer Support > Sales Support Less than 6 Months

• Live Chat Support 1-2 Years

Experience highlights

Promotional Outreach Staff

Philippine Offshore Gaming Operator (POGO) · January/2023 – Present

Sent promotional messages and marketing materials through approved channels. Introduced products, services, and special offers to potential customers with clear engagement.

Customer Service Representative

Philippine Offshore Gaming Operator · April/2022 – Present

Customer Service Representative

Philippine Offshore Gaming Operator (POGO) · January/2022 – Present

Responded to customer inquiries via live chat, email, and other channels. Handled account concerns and feedback escalation while meeting performance targets for response time and satisfaction.

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