Skills
Customer Support
10+ Years
Customer Support > Chat Support
5-10 Years
Marketing > Telemarketing > Outbound Sales
5-10 Years
Professional Services > Management Services > E-Commerce Management > Product Listing
2-5 Years
10+ Years
Leadership
5-10 Years
Communication Skills
10+ Years
Customer Support > Ecommerce
5-10 Years
- Customer Service
10+ Years
● Project Management
2-5 Years
Client Relationship Management
5-10 Years
Airtable
Less than 6 Months
Supplier Relationship Management
2-5 Years
Customer Service>Sales
5-10 Years
WordPress & WooCommerce
2-5 Years
Experience highlights
Client Success Support
Access Care
·
December/2024
–
/
Primary point of contact for client onboarding, support, and satisfaction. Monitored client needs, provided strategic guidance, and collaborated with teams to drive retention and growth.
Sales Representative
Redefined Growth Marketing
·
August/2024
–
Present
Developed relationships with salons and beauty professionals for brand visibility. Generated leads, scheduled meetings, and closed sales through persuasive communication and relationship-building.
Interpreter (English-Visayan)
Inttraduk
·
February/2024
–
Present
Provided real-time translation ensuring mutual understanding during conversations, meetings, and events across language barriers.
Suppliers and Partners Manager
Intrinsically Safe Store
·
July/2023
–
Present
Led suppliers and partners team with mentorship. Managed supplier satisfaction and relationships, product knowledge, listing, and performance tracking to improve company profitability.
Customer Service Representative
Intrinsically Safe Store
·
November/2021
–
Present
Maintained 100% customer satisfaction rating. Assisted with hazardous equipment and order tracking via chat, email, and ticket management. Conducted product research and listing.