Skills
Multitasking ,Teamwork,self-motivation,Time Management and Hardworking
2-5 Years
Office and Administration > Quality Assurance
1-2 Years
2-5 Years
Team Leadership
2-5 Years
Communication
2-5 Years
Customer Support >Active Listening >Effective Communication >Problem-Solving >Empathy >Product Knowledge
2-5 Years
Production Management
1-2 Years
- Customer Service
2-5 Years
Training & Coaching
1-2 Years
Process Management
2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
2-5 Years
Experience highlights
Subject Matter Expert
Teleperformance Philippines
·
January/2026
–
Present
Provided expert guidance on processes and policies. Handled complex escalated cases, monitored team performance, and conducted training sessions for employees.
Operations Customer Expert (Senior Specialist)
Teleperformance Philippines
·
January/2026
–
Present
Provided reliable customer assistance with emphasis on empathy, problem-solving, product knowledge, adaptability, and communication skills.
Production Line Leader
MinebeaMitsumi
·
January/2026
–
Present
Managed daily production activities including worker supervision, output monitoring, quality assurance, task assignment, troubleshooting, and safety procedures.