Skills
Customer Support > Email Support
2-5 Years
Design > Graphic Design > Canva
2-5 Years
Customer Support > Chat Support
2-5 Years
Marketing > Content Creation > Social Media Content Creation
2-5 Years
Experience highlights
Customer Service Representative
Moneybees
·
February/2022
–
/
Customer Support professional with strong knowledge in KYC processes, assisting clients with cryptocurrency transactions and identity verification. Skilled in handling inquiries, ensuring compliance with AML/CFT policies, and delivering clear, reliable customer support.
Virtual Assistant - Social Media Management
24Task
·
July/2018
–
Present
Worked as a VA- Social Media Management, handling content creation, scheduling, and trend monitoring. Managed admin tasks, lead generation, and client communication while ensuring brand consistency, accuracy, and strong online engagement.
Encoder
CFC ANCOP
·
March/2016
–
Present
Worked as an Encoder ensuring timely submission of scholar requirements, accurate financial reports, and organized records. Collaborated with coordinators and social workers to resolve scholar concerns while maintaining efficiency and attention to detail.
