Customer Service Representative

Verified

$4/hr

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Outline

Looking for Full-Time work (9 hours/day) at $4/hour

Bachelor's Degree

English proficiency Native

Professional Summary

I am self-motivated, determined and able to work under pressure.

Skills & Experience

Skills

Basic IT Skills 5-10 Years

Skilled in Microsoft Office programs 10+ Years

Skilled in Google Office programs 10+ Years

Fluent in English, Tagalog and Cebuano 10+ Years

Expert Knowledge in general to Email, Internet and Chat 10+ Years

Experience highlights

Call Center Agent

Newfold Digital LLC · January/2024 – Present

Actual work date was January 2024 - November 2025. For some reason the year 2025 can't be selected in the options.

Call Center Agent

OfficePartners360 · January/2022 – Present

❖ Providing customer service assistance to the jewelry and cosmetic store ShopLC
❖ Acting as a mediator between injured clients (who survived car accidents) of
Morgan & Morgan and their respective clinics
❖ Assist case managers by notifying them of appointments made between injured
clients and their clinics
❖ Provide data to the company about the number of clients per state willing to treat
with clinics associated with the law firm Morgan & Morgan

Call Center Agent

Concentrix · September/2018 – Present

❖ Providing Technical Support for the Quickbooks Program
❖ Providing customer service to the retail giant Walmart
❖ Providing Technical Support for the teleservices provider Sprint
❖ Assisting customers in changing their mobile number
❖ Providing customer service for the cable radio provider SiriusXM
❖ Providing reasons for customers to retain their SiriusXM subscription
❖ Upselling promotions and improvements to SiriusXM subscribers

Call Center Agent

Accenture · October/2017 – Present

❖ Remotely assisting onsite technical engineers in repairing electrical posts and
internet providers
❖ Monitoring outages on internet and electricity in North America
❖ Providing much needed assistance when natural catastrophes strike in North
America by closely cooperating with their local technicians

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