Skills
Design > Graphic Design
1-2 Years
Conflict Resolution
1-2 Years
Chat
1-2 Years
Google Workspace
1-2 Years
Administration
1-2 Years
- Customer Service
1-2 Years
Accounting > Financial Accounting > Analysis
1-2 Years
Team Leadership
1-2 Years
Compliance
1-2 Years
Audit
1-2 Years
Processing
1-2 Years
Cost Estimate > Microsoft Excel
2-5 Years
Basic Graphic Design>Canva
1-2 Years
Adobe Photoshop
1-2 Years
Benefits Verification and Prior Authorization
1-2 Years
Experience highlights
Customer Service Representative
TaskUs
·
June/2025
–
/
Solved complex technical issues, de-escalated difficult situations, managed prescription orders and medical documentation. Verified health insurance benefits, maintained top quality audit scores.
Data Processing Representative
SWAK BPO
·
January/2024
–
Present
Managed workers' compensation insurance audit paperwork and business documents. Led team of five maintaining 100% quality audit scores. Collected business documents from insurance agents and owners.