Information Technology

Verified

$6/hr

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Outline

Looking for Freelance work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Experienced IT Specialist with over 7 years of hands-on expertise in technical support, systems administration, and endpoint security across diverse e

Skills & Experience

Skills

Data Encoding, data entry 5-10 Years

Trouble Shooting and Technical Support 2-5 Years

Support & Helpdesk: Technical Support, Helpdesk Services, Troubleshooting 2-5 Years

Data & Record Management 2-5 Years

Data & Admin: Microsoft Excel, Data Visualization, Pivot Tables, Microsoft Word, Document Formatting, Virtual Assistance. 2-5 Years

Experience highlights

IT/Salesforce Analyst

Ilocos Grp. Mangement OPC · May/2023 – Present

• Delivered remote technical support for hardware, software, network connectivity, and user accounts across
Windows and macOS platforms via tools like Teams, Zoom, and remote desktop solutions.
• Achieved a 30% reduction in ticket resolution time through efficient remote diagnostics and user training,
enhancing overall user experience.
• Scheduled and executed remote system patching and data backups, maintaining 99.9% uptime and ensuring
business continuity without physical access.
• Administere

Project Support Officer

DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES REGION I · January/2020 – Present

• Validated encoded lot data against uploaded images for the Digital Cadastral Database Cleansing (DCDB),
resulting in a 98% accuracy rate across regional land records.
• Verified and consolidated daily summaries of validated lot records, enabling timely reporting and streamlined
progress tracking for national cadastral projects.
• Prepared manifold maps for lots requiring spatial corrections or with failed spatial data, contributing to the
correction of over 15,000 lot entries and enhancing geo

Data Entry Specialist (2019)

DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES REGION I · January/2019 – Present

• Validated lot records with uploaded images, achieving a 95% match rate and reducing data discrepancies.
• Compiled daily output summaries, improving workflow transparency and team accountability.
• Generated manifold maps for flagged lots, aiding in the correction of over 5,000 spatial anomalies.
• Supported LAMS targets, contributing to the achievement of quarterly data cleansing milestones.

Application Data Specialist

DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES REGION I · January/2018 – Present

• Collated and verified data from encoders, improving data consistency and reducing duplication errors.
• Restored LDCs from old and damaged cadastral maps using DCDB tools, contributing to the recovery of over
2,500 land parcels.
• Participated in field validation, ensuring accuracy of reconstructed spatial data.
• Helped meet Land Records Management targets, supporting the transition to a fully digital cadastral system.

System Network Administrator

DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES REGION I · July/2018 – Present

• Reconstructed damaged cadastral maps and LDC sheets, restoring over 3,000 historical land records for
integration into the DCDB and future 3D database systems.
• Encoded and validated lot data using DCDB tools, achieving a high recovery rate of lost spatial data.
• Conducted field research, verifying land parcels and ensuring authenticity of reconstructed records.
• Supported Land Records Management goals, contributing to the digitization of legacy land documents.

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