Customer service and Technical Support Representative

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

An expert in troubleshooting, problem-solving, and providing exceptional customer service who is both technically proficient and customer-focused. competent in comprehending technical problems, finding workable solutions, and effectively conveying complicated information to clients. dependable, flexible, and meticulous, with a strong dedication to effectively resolving issues while guaranteeing a satisfying client experience.

Skills & Experience

Skills

Account Associate / Customer Service Representative 2-5 Years

Technical / computer support 2-5 Years

Appointment scheduling & calendar management - High-volume outbound calling experience 1-2 Years

Experience highlights

Technical Support Representative (EVgo)

Qwest BPO Inc. · August/2025 – Present

Provided technical support for EV charging systems, troubleshooting chargers and maintenance issues. Handled billing inquiries related to plans, contracts, and discounted KWH rates for vehicle consumption.

Technical Support Representative

Concentrix(Intuit) · July/2022 – Present

Telemarketer

Lead Generation · February/2020 – Present

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