Skills
Multitasking
2-5 Years
Team Leadership
1-2 Years
MS Excel
1-2 Years
MS Word
1-2 Years
Google Docs
1-2 Years
E-Commerce > Amazon > Inventory Management
2-5 Years
Google drive
1-2 Years
- Customer Service
2-5 Years
• Time Management
2-5 Years
Admin Task > b2B > b2C . Cold calling > Prospecting > Appointment Setting > Closer > Strong Communication > Relationship Building > Detail-oriented
2-5 Years
Team Coordination
2-5 Years
Experience highlights
Barista/Team Leader
Half Million
·
April/2024
–
Present
Led barista team delivering outstanding service and customer satisfaction. Implemented operational improvements to streamline workflow and boost service speed. Organized team schedules and delegated tasks effectively for optimal staffing.
Barista
Tamp Cafe & Co
·
February/2023
–
Present
Prepared and served high-quality coffee and beverages ensuring customer satisfaction. Managed daily cash and inventory transactions reducing discrepancies. Enhanced café ambience through excellent communication and friendly service.
Service Associate/Barista
The Abaca Group
·
July/2022
–
Present
Delivered exceptional customer service handling orders and inquiries accurately. Monitored inventory levels and assisted in restocking supplies. Trained and mentored new team members fostering collaborative work environment.
Customer Service Representative
Teleperformance
·
July/2021
–
Present
Resolved customer inquiries and issues in timely manner enhancing satisfaction. Maintained accurate customer records ensuring compliance with company standards. Collaborated with team members to streamline processes and improve service delivery.
