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Francis Ellen S.

Customer Service Assistant

Verified
$8/hr

Outline

Looking for Part-Time work (6 hours/day) at $8/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

A dedicated, organized, and service-oriented professional with training in Administrative and Secretarial Services and Hotel & Restaurant Management. Skilled in customer service, office administration, communication, and multitasking. Works effectively both independently and as part of a team, maintains a positive and professional attitude, and handles responsibilities efficiently in fast-paced environments. Committed to providing excellent service and building good working relationships with colleagues, customers, and guests.

Skills & Experience

Skills

Communication 5-10 Years
Multitasking 5-10 Years
Management 5-10 Years
Barista 10+ Years
Office & Administration 2-5 Years
Computer literate,Keen on details finding for food safety deviations,Creative in making illustrations design Less than 6 Months
Team work 10+ Years
- Customer Service 5-10 Years
Good communicator and guest relations 5-10 Years
Customer Service>Sales 2-5 Years

Experience highlights

Counter Sales Associate
Paul Café and Bakery, Azadea Group · August/2022 – Present
Counter sales and customer service at café and bakery establishment.
Barista
Starbucks Coffee, M.H. Alshaya Co. W.L.L. · September/2015 – Present
Barista duties including beverage preparation and customer service in fast-paced café environment.
Management Trainee
Pancake House, AieFoods Specialist, Inc. · November/2013 – Present
Management training in food service and restaurant operations.
Barista Maestro
Costa Coffee, Emirates Leisure Retail · August/2010 – Present
Senior barista role managing beverage preparation and customer relations.
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