CUSTOMER SERVICE ASSOCIATE | HEALTH INSURANCE CLAIM ANALYST | VIRTUAL ASSISTANT

Verified

$5/hr

Message Bookmark

Outline

Looking for Full-Time work (9 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Freeing you from workloads. Take a peak of how I can help you: *General VA*Claims Management*Insurance Verification*CSR

Skills & Experience

Skills

Customer Support > Ecommerce > Amazon > Target.com 2-5 Years

Health Insurance Claims Specialist > Insurance Verification > Electronic Medical Records 2-5 Years

Experience highlights

Claims Analyst

EXL · February/2020 – Present

Managed claimant correspondence, verified insurance coverage, and coordinated client assistance, consistently exceeding performance targets.
Conducted provider outreach and sent faxes to request medical records.
Ensured compliance of information releases with requests, authorizations, company policies, and HIPAA regulations.

Customer Service Representative

AMAZON OPERATION SERVICES PHILIPPINES, INC. · October/2018 – Present

Conducted inventory audits; recommended alternative products for out-of-stock items to ensure customer satisfaction.
Mastered product knowledge and pricing; employed upselling techniques to maximize sales and manage client expectations.

Customer Service Associate

TECH MAHINDRA · June/2016 – Present

Assisted in fulfilment of customer orders placed in person, via email, online and by telephone.
Served as point of escalation for complex customer issues, capturing timely resolution to drive client retention.

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In