Customer Service Representative & Virtual Assistant

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am passionate helping people and delivering meaningful solutions.

Skills & Experience

Skills

Customer Support > Sales Support 2-5 Years

Customer Support > Ecommerce > Amazon 1-2 Years

Human Resources > Recruiting > Talent Acquisition Less than 6 Months

Marketing > Content Creation > Social Media Content Creation Less than 6 Months

Experience highlights

Operator

Gogo Technologies · January/2023 – Present

Guided users through account creation and ride-booking steps.
Promoted product features and assisted new users.
Resolved client issues to ensure a smooth onboarding experience.

Talent Acquisition Associate (Project-Based)

VXI · April/2022 – Present

Collaborated with hiring teams to fulfill staffing needs.
Crafted job postings and sourced talent via online platforms.
Conducted screenings to assess candidate suitability

Virtual Assistant

Plumber Marketing · December/2021 – Present

Managed and optimized client social media accounts.
Designed compelling ad creatives using Canva.
Prospected new leads through social platforms to increase client base

- Customer Service Representative

iQor · August/2020 – Present

Delivered prompt and empathetic customer support via inbound calls and chat.
Provided real-time updates on order statuses and resolved delivery issues.
Processed refunds and replacements, ensuring customer satisfaction.

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