Skills
Finance, Bookkeeping & Economics
2-5 Years
Data Analytics, Automation & Advanced Sheets
1-2 Years
Administrative Support & Virtual Assistant
6 Months to 1 Year
Experience highlights
Technical Support Representative
ResultsCX
·
March/2024
–
Present
• Resolved complex technical issues by guiding users through step-by-step troubleshooting, ensuring high
customer satisfaction and reduced resolution times.
• Monitored and prioritized support tickets to maintain service continuity during high-volume periods.
• Engaged in product training and collaborated with team members to escalate complex issues, ensuring a
high level of customer satisfaction and contributing to ongoing improvements in support processes.
Math & English Language Arts Tutor
Brighterly
·
August/2024
–
Present
• Designed and executed customized lesson plans tailored to individual student learning styles and
academic objectives.
• Assessed student progress through regular evaluations, delivering constructive feedback and collaborating
with parents to address specific learning challenges.
• Retained lessons renewal thru excellent negotiation and demonstration of trial lessons.
Math Tutor
Freelance
·
September/2024
–
/
• Designed and implemented customized math lesson plans tailored to individual student needs, simplifying
complex mathematical concepts to improve comprehension and retention.
• Formulated detailed weekly progress reports to track academic performance, adapt teaching strategies, and
ensure continuous student development.
• Managed scheduling, rate negotiations, and administrative tasks for a personal roster of tutoring clients,
ensuring seamless and professional service delivery.
Documentation Clerk (Education Support)
Freelance
·
March/2020
–
Present
• Organize and preserve commission-based teacher class records, handling accurate grading and
transcription tasks.
• Maintain both electronic and physical document filing systems, providing tailored solutions to enhance
retrieval efficiency and record-keeping accuracy.
• Process, review, and verify high volumes of documents to ensure strict compliance with organizational
standards.
Liquidity Intern – Liquidity Management & Bank Deposits Department
Social Security System (SSS) - Philippine Government
·
March/1990
–
Present
Correction: For the period 2026
• Monitored and reconciled comprehensive income summaries for SSS Fund investments, tracking historical
and current performance data.
• Updated past and present income summary for SSS Fund investments
• Routed signatories for placement of funds across the Investment Sector Departments