Skills
Customer Service & Client Relationship Management
2-5 Years
1-2 Years
Attention to detail
5-10 Years
Content Moderation
1-2 Years
E-commerce Order Fulfillment > Order Entry > Order Processing
2-5 Years
~Data Entry
2-5 Years
- Customer Service
5-10 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office
5-10 Years
• Time Management
5-10 Years
Customer Support > Email & Chat Support
2-5 Years
Delivery Coordination
2-5 Years
Google Workspace
2-5 Years
E-commerce Support
2-5 Years
Salesforce (CRM)
2-5 Years
Experience highlights
Healthcare Staffing Coordinator
Aya Healthcare
·
June/2025
–
Present
Supported travel nurse recruitment by reviewing job orders, recommending opportunities, and coordinating staffing. Updated recruitment trackers and assisted Account Managers with daily operations.
Authorization Coordinator
Sunshine Advantage
·
May/2024
–
Present
Verified insurance eligibility, processed prior authorizations, and coordinated with insurance providers. Communicated with clinical teams to obtain documentation and ensure timely patient service approvals.
Customer Representative
IQOR
·
February/2022
–
Present
Supported Walmart and Amazon customers by processing orders, refunds, returns, and resolving concerns. Assisted with delivery coordination, order fulfillment, data entry, and price discrepancy investigations.
Content Moderator
Concentrix
·
December/2020
–
Present
Reviewed business applications requesting Meta platform integration. Evaluated details for accuracy, documented decisions, and maintained quality and confidentiality compliance.
Customer Service Representative
AT&T
·
August/2018
–
Present
Assisted customers through inbound/outbound calls, email, and live chat. Resolved account inquiries, billing concerns, and service requests using CRM tools while maintaining accurate records.
