Skills
Chat support
Less than 6 Months
Travel planner
Less than 6 Months
Experience highlights
Non-fraud Specialist
Teleperformance Cebu IT Park
·
December/2021
–
Present
My work includes protecting data and safeguarding our
customers debit card.
Analyze data and identify patterns.
Develop and implement processes to prevent losses.
Work with teams to resolve issues and improve
operations.
Communicate effectively with stakeholders.
Process a dispute.
Phone call the customer.
Determines the type and extent of loss and ensures the
claim is consistent with all the reported facts.
esponds to customer in detailed and a timely manner.
Setting appointments.
English Teacher
Holy Child's Academy
·
August/2020
–
Present
Making detailed-lesson plan.
Providing feedbacks to student's progress.
Classroom management.
Phone management.
Email management.
Teaching literature and grammar.
Data Entry.
Basic Math for making grades.