Skills
Communication Skills
5-10 Years
Lead Engagement & Relationship Management
2-5 Years
CRM Proficiency (lead tracking, documentation, reporting)
5-10 Years
Organization and time management skill
5-10 Years
Sales & Negotiation Skills
2-5 Years
Customer Service & Issue Resolution
5-10 Years
Real Estate Sales Processes & Contract Knowledge
2-5 Years
Logistics Coordination & Order Tracking
2-5 Years
Objection Handling & Conflict Resolution
2-5 Years
Experience highlights
Acquisitions Manager
MauiiJackson Solutions LLC
·
March/2022
–
Present
Manage and engage with assigned leads through the company CRM. Follow up with leads regularly to
nurture relationships and identify opportunities.
Present offers to sellers and negotiate terms confidently and effectively. Handle objections and
overcome challenges to keep negotiations on track.
Demonstrate a thorough understanding of the real estate sales process.
Utilize the company's CRM system to track leads, document interactions, and update the status of
negotiations.
Release Specialist - IAA (Insurance Auto Auctions)
ECEnterprises Group Manila, Inc.
·
June/2021
–
Present
Contact car owners to verify type of vehicle that needs to be picked up for auction.
Contact shop owners to verify documents and bills that needs to be settled before the vehicle can be picked up
for auction.
Engagement Specialist – WW
TeleTech Dumaguete
·
December/2015
–
Present
Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and
brand.
Manage ongoing customer relationships utilizing our CRM tools.
Assist customers with order checking and tracking.
Assist customers with after-sales service issues.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and
comments, as well as actions taken.
Checking logistics for product availability.
Customer Relation Management – Smart Communications
SPi Global Inc.
·
August/2011
–
Present
Assess customer needs to help identify specific products and solutions. Sell, and negotiate new business policies.
Review renewal business and identify appropriate follow-up action based on degree of change.
Cross-sell products to existing customers.