Virtual Assistant

Verified

$5/hr

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Outline

Looking for Part-Time work (4 hours/day) at $5/hour

High School Diploma

English proficiency Fluent

Professional Summary

Vibrant, dependable, and highly skilled in supporting team goals with excellent interpersonal communication.

Skills & Experience

Skills

Office and Administration > Administrative Support 5-10 Years

Customer service 10+ Years

Time & Task Management 10+ Years

Recruitment & Onboarding 5-10 Years

Training Delivery & Facilitation 5-10 Years

Experience highlights

Hiring Assistant

Homekind (Remote) · August/2021 – /

➢ Managed end-to-end recruitment and onboarding processes
➢ Handled various administrative tasks to support business operations
➢ Managed daily email communication and calendar scheduling
➢ Posted job openings and coordinated applicant flow
➢ Maintained applicant tracking systems and organized candidate records
➢ Drafted job offer emails and conducted orientation sessions
➢ Newsletters and weekly reports

Learning Specialist

Sitel Philippines (Foundever) · February/2020 – Present

➢ Facilitated online and in-person training sessions for new hires
➢ Conducted applicant interviews and endorsed qualified candidates
➢ Managed training logistics, performance reports, and session evaluations

Customer Service Consultant

Sitel Philippines (Foundever) · June/2016 – Present

➢ Provided high-quality service for clients in the Dental Insurance industry
➢ Handled complex inquiries using a one-call resolution approach
➢ Maintained high customer satisfaction scores consistently

Customer Service Representative / Subject Matter Expert (SME)

Sutherland Global Services · November/2009 – Present

Supported the team in handling escalated customer concerns
➢ Mentored and coached new hires during Nesting and Production stages

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